Electric

Kevan Inboden of City, Water, and LightKevan Inboden, Special Projects Administrator for City Water & Light, expresses the strength of our municipally owned utility:

“Jonesboro City Water & Light has significant excess capacity in the water, wastewater and electricity areas. We offer some of the lowest rates in the country and have not had an electric rate increase since 1984.  We believe that CW&L’s position will continue to strengthen in the future, thus greatly benefiting our community in numerous ways for years to come.”

Capacity and Demand (Approximate)

Fuel Capacity (MW) Approximate % of Total Capacity
Low Sulfur Coal 250 49.5%
Federal Hydro 80 15.8%
Natural Gas 175 34.7%
Nuclear, Wind & Other 0 0.0%
TOTAL GENERATING CAPACITY 505 100%

 

Peak Demand

303 MW (August 3, 2011)

 

Simulated Industrial Electrical Bill

Peak Demand kWh used (kWh) **Total Bill
1,000 612,000 $34,708.44 (5.67 cents per kWh)
5,000 3,060,000 $173,542.20 (5.67 cents per kWh)

*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current.

**Bill assumes 95% power factor, discounts for both primary metering and customer-owned transformer, and most recent energy adjustment (EAC), which accounts for fluctuations in wholesale energy costs.  Taxes are included.

 

Rate History and Projections
Date of last base rate increase 1984
Projected base rate increase in 5 years 0%

Contact Information:
City Water & Light
400 East Monroe St.
P.O. Box 1289
Jonesboro, AR  72403-1289
870-935-5581
www.jonesborocwl.org

Wastewater

Capacity and Usage

East Side Wastewater Treatment Facility Capacity
Treatment Capacity 13.5 MGD
Current Flow 6.8 MGD
Surplus Capacity 6.7 MGD
West Side Wastewater Treatment Facility Capacity
Treatment Capacity 3.0 MGD
Current Flow 1.3 MGD
Surplus Capacity 1.7 MGD

Type of Treatment

East Side Wastewater Treatment Facility:  Activated Sludge with Extended Aeration
West Side Wastewater Treatment Facility:  Trickle Filter

Wastewater and Surcharges*

Usage (Gallons) Bill ($$) WITHOUT TAXES
First 1,000 $5.46 Minimum Bill
Next 13,000 $2.44 per 1,000 Gallons
Over 14,000 $1.64 per 1,000 Gallons
Surcharges
Excessive Strength Surcharge 10.4 cents/lb of BOD and TSS for concentrations greater than 250 mg/l
Fats, Oils and Greases (FOG) Charges 30.7 cents/lb of FOG for concentrations greater than 100 mg/l
Excessive Strength Capacity Charge 14.4 cents/lb of BOD or TSS whichever is greater, for concentrations greater than 250 mg/l
*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current.
Wastewater rates are adjusted annually (in February) by the percent change in the  Consumer Price Index.

Source:  City Water & Light; February 2017

City Water & Light
400 East Monroe St.
P.O. Box 1289
Jonesboro, AR  72403-1289
870-935-5581
www.jonesborocwl.org

Water

Capacity and Usage
Treatment Capacity 38.5 MGD
Peak Usage (June 30, 2012)  29.26 MGD
Surplus Capacity  9.24 MGD
Storage (Elevated and Ground)  17.8 MGD
Water Source 30 Deep Wells

Method of Treatment

  • Aeration
  • Chlorination
  • Phosphate and Sodium Hydroxide treatment for corrosion control
  • Fluoridation

Typical Finished Water Analysis

Parameter
Concentration
Hardness 78 mg/l as CaCO3
Fluoride 0.84 mg/l
pH 7.9 SU
Iron 0.06 mg/l
Alkalinity 40 mg/l
Phosphates 0.43 mg/l as PO4

Water Rates

Usage (Gallons)

Bill ($$) WITHOUT TAXES

First 1,000 $5.73 Minimum Bill
Next 199,000 $1.96 per 1,000 Gallons
Over 200,000 $1.38 per 1,000 Gallons
 
*Rates are provided in good faith, but please contact a CWL representative to confirm that rates are current.
Water rates are adjusted annually (in February) by the percent change in the Consumer Price Index.

Source:  City Water & Light; February 2017

City Water & Light
400 East Monroe St.
P.O. Box 1289
Jonesboro, AR  72403-1289
870-935-5581
www.jonesborocwl.org

Natural Gas

CenterPoint Energy

http://www.centerpointenergy.com/en-us/corporate/contact-us/arkansas

Customer Service:    800-992-7552

Report a Gas Leak:   800-992-7552

For payment information please click on CenterPoint's website address above

Transmission System:      CenterPoint Energy Gas Transmission

Telecommunications

Telecommunication services are vital to the success of business.  Jonesboro’s telecommunication providers offer a full range of services to fit the specific needs of your company. 

When it comes to carrying enterprise information—for large or small businesses, with employees that are on-premise, mobile or remote—Jonesboro’s sophisticated telecommunications infrastructure offers a seamless network rivaling larger metro areas.

With 100% fiber optic broadband coverage, and multiple options for connectivity and services, Jonesboro businesses can globally interface utilizing the most advanced, innovative communications technologies.

Available services include voice services and systems, High Speed Internet with speeds up to 100 mbps, commercial cable TV, custom networking, hosted services and colocation.

Important characteristics of Jonesboro’s telecommunications infrastructure include:

  • FIBER — Jonesboro enjoys universal broadband fiber coverage within the city limits and throughout established business corridors, utilizing SONET rings, Ethernet architecture and Next Generation Network strategies for redundancy and protection. Fiber connections are available to all major buildings and industrial sites.
     
  • POPs — Three companies maintain long distance points of presence (POPs) in two central offices and a cable headend in Jonesboro, equipped with digital switches featuring the latest generic software for enhanced connectivity and reliability.
     
  • BROADBAND — The newest digital-age services are used to prioritize Internet traffic for avoidance of congestion and failures. Installation of business broadband typically only takes one to two weeks. Hundreds of local employees manage and maintain the Jonesboro network.
     
  • CAI DESIGNATION — Because Jonesboro is centrally located within the Northeast quadrant of the state with multiple broadband wireless and wireline carrier options, it has been designated Community Anchor Institution status. This federal and state designation allows for additional networking capabilities and opportunities, including ARE-ON (fiber connectivity among the 22 state-supported community colleges) and Arkansas elink (a project enhancing broadband resources in healthcare, public safety and education/research).
     
  • DIRECT CONNECTIVITY — Jonesboro offers multiple options for both carriers and routes for directly connecting to other locations both regionally (Little Rock, Fort Smith, Bentonville, Rogers, Springdale, Fayetteville, Harrison and Memphis) and nationally (St. Louis, Chicago, Dallas, Nashville, New Orleans, Kansas City, and Atlanta).
     
  • CARRIERS — Carriers supplying telecom services in Jonesboro include AT&T, Ritter Communications, Level 3, Suddenlink and RasorNET (a statewide consortium specializing in rural fiber connectivity for surrounding areas).
     
  • WIRELESS — 3G and 4G coverage across Jonesboro is provided by AT&T Mobility, Sprint and Verizon Wireless.

TELECOMMUNICATION PROVIDERS

AT&T Arkansas
723 S. Church Street
Residential:  1-800-288-2020
Business:  1-800-499-7928
www.att.com

Ritter Communications
2400 Ritter Drive
(870) 336-3434
www.getritter.info

Suddenlink Communications
1520 South Caraway Rd.
(870) 935-3615
www.suddenlink.com